Frequently Asked Questions

General Questions

1. What is NeverForgetX.eu?

NeverForgetX.eu is your ultimate email vault and AI assistant. It helps you preserve and organize your emails, ensuring every conversation and memory is securely stored and easily searchable. Think of it as your personal digital time capsule and memory bank.

2. Why should I trust NeverForgetX.eu with my emails?

We designed NeverForgetX.eu with your privacy in mind. Your data is encrypted, stored in privacy-friendly regions, and managed under strict security standards. Our AI uses local language models, ensuring your data stays private and never leaves our secure servers.

Features & Functionality

3. How do I send my emails to NeverForgetX.eu?

We provide you with a unique email address (e.g., [email protected]). Forward or send your emails to this address, and they’ll be securely stored in your vault.

4. Can I connect my email accounts directly?

Yes! With our secure IMAP/SMTP integration, you can seamlessly sync Gmail, Outlook, or other email services.

5. How does the AI assistant work?

Our AI assistant makes finding information effortless. Ask it questions like:

  • "What was my last conversation with Alex about?"
  • "Show me emails about the summer vacation with Jess."

It searches your vault and delivers precise results in seconds—all powered by secure local AI models.

6. What happens if I accidentally delete an email?

If you’ve forwarded the email to NeverForgetX.eu, it’s safe in your vault and can be retrieved anytime.

7. Is there a Chrome extension available?

Not yet—but we’re working on it! The extension will make saving emails to your vault even easier. Stay tuned for updates.

Security & Privacy

8. Where is my data stored?

Your data is hosted in privacy-first regions like Iceland, Panama, and Germany. These locations are chosen for their robust privacy protections. Backups are stored in separate secure locations for redundancy.

9. Does the government have access to my data?

No. We store your data in jurisdictions with strong privacy laws, protecting it from unwarranted surveillance or interference.

10. Is my data encrypted?

Absolutely. We use advanced encryption (AES-256) to ensure your data is secure. Even our team cannot access your emails—only you can.

Use Cases

11. Why should I use NeverForgetX.eu?

NeverForgetX.eu is perfect for anyone looking to safeguard their email history. Here are some common use cases:

  • Family Legacy: Preserve meaningful emails for future generations.
  • Legal Documentation: Secure important correspondence, like divorce or business agreements.
  • Personal Assistant: Retrieve decisions, plans, or conversations with a quick query.
  • Time Capsules: Schedule emails to unlock in the future.

Feedback & Support

12. What if I have questions or issues?

We’re here to help. Reach out anytime at [email protected].

13. Can I suggest new features?

We love user feedback! Send your ideas to [email protected].