Privacy Policy

Last updated: March 2024

Our Commitment to Privacy

At NeverForgetX.eu, we take your privacy seriously. Our service is built on a foundation of trust and security, ensuring your personal data and email communications remain private and protected.

Data Collection and Usage

Information We Collect:

  • Email content and metadata forwarded to your NeverForgetX address
  • Account information (name, email, payment details)
  • Usage data and interaction with our services
  • Technical information (IP address, browser type, device information)

How We Use Your Data:

  • To provide and maintain our email vault service
  • To power our AI-assisted search and summarization features
  • To implement conditional unlocking features
  • To improve our services and user experience
  • To communicate with you about your account and updates

Data Storage and Security

Your data is stored in multiple secure locations across privacy-friendly jurisdictions, including Iceland, Panama, and Germany. We implement:

  • AES-256 encryption for all stored data
  • End-to-end encryption for sensitive communications
  • Regular security audits and penetration testing
  • Multiple redundant backups in secure locations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service providers necessary for our operations (payment processors, hosting providers)
  • Law enforcement when legally required (with notice when permitted)
  • Designated recipients according to your conditional unlocking settings

Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

Contact Us

For privacy-related inquiries: